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Emergency: call us(949) 620-1225

Based in Dana Point

Toilet Repair & Installation

A running toilet wastes water without a sound, and in most of Dana Point the meter can tell you before the bill does: a South Coast Water District meter shows a dripping-faucet icon after 24 hours of nonstop use. A rocking toilet is the more urgent of the two, because the seal underneath is probably letting water into the floor already. Found early, both are usually small repairs.

Toilet repair and replacement in Dana Point

Toilets in Dana Point houses, condos and townhomes, from Lantern Village to Capistrano Beach, are a regular part of our work, and so are toilets in San Juan Capistrano, San Clemente, Laguna Beach and Ladera Ranch, and anywhere else in Orange County. Inside the tank, three rubber-and-plastic parts do the wearing: the flapper, the flush valve it seats on and the fill valve beside them. Under the bowl, trouble comes from the closet bolts, the flange they hold to or the ring of wax between flange and porcelain, and at the wall it is the shut-off valve. Because those parts fail in well-known ways, the plumber normally arrives carrying them, and nothing is disconnected until you have the price in writing.

Never ignore a bowl that moves. Each rock works the wax seal a little looser, and once the seal gives up, a small amount of waste water escapes under the toilet on every flush. On a ground floor it soaks the subfloor or spreads out under the tile or plank. One story up, or in a condo stacked over another owner's unit, the first sign is a stain on a ceiling that belongs to someone else. The right fix lifts the toilet, checks the flange and corrects whatever allowed the movement; a shim wedged under the base only hides it.

Every source of Dana Point's water is hard, somewhere between about 12 and about 17 grains per gallon. Over time that hardness crusts a fill valve until it sticks and narrows the little rim openings that direct the flush, a common reason an older toilet flushes weakly. No glue or sealant rescues a cracked tank; it gets replaced. A new toilet is chosen by its rough-in first, meaning how far the drain's center sits out from the finished wall, because a bowl with the wrong rough-in will not fit the space; the flange it bolts to has to finish level with the floor. Every toilet we set goes down on a fresh wax ring and fresh closet bolts, and a quarter-turn shut-off at the wall lets you stop the water with a single twist.

What we usually find

  • A flapper too stiff or misshapen to seal, so the tank trickles into the bowl
  • Tank water riding over the top of the overflow tube because the fill valve shuts off late
  • Mineral crust from hard water on the fill valve and in the rim openings
  • Loose closet bolts that let the bowl rock until the wax ring gave way
  • New tile or plank laid around the toilet, leaving the flange lower than the floor
  • A stoppage beyond the toilet, deeper in the drain than a plunger works

Signs it is time to call

  • The tank tops itself up with no one near it
  • The seat shifts under you when you sit down
  • A puddle forms at the base after each flush
  • A stain or a soft spot on the ceiling under an upstairs bathroom
  • One flush is rarely enough to clear the bowl
  • An on-and-off whiff of sewer near the toilet

Repair it or replace it

When the porcelain has no cracks, rebuilding the tank's insides is usually money well spent; the bowl and tank can keep working for years after a flapper wears out. A new toilet makes sense for cracked porcelain, for a bowl that routinely takes two flushes to clear, or when a household member finds the old seat too low to use comfortably. The other reason is water. More than half of Dana Point's homes (about 53 percent) went up before 1980, and California law puts every house built on or before January 1, 1994 on water-saving fixtures: for the toilet, a flush of 1.6 gallons or under. A tank original to one of those houses is worth a look.

Advice comes first, work second. A toilet that only needs a flapper gets a flapper, and we say so before anyone mentions a new bowl.

When the blockage is not in the toilet

A toilet can be the first fixture to report a drain problem that sits somewhere else in the system. Several slow drains at once, a bowl that gurgles while the tub empties, or a plunger that moves water around and clears nothing: each of those says the toilet is innocent and the stoppage lies beyond it, either in the house's main drain line or farther out, in the sewer lateral. In Dana Point that whole lateral is the owner's to maintain, from the house to its connection with the main under the street, and the South Coast Water District says most sewer spills in its area start with roots or grease in private sewer lines. In a condo or apartment building several units may drain through one stack, and a clog there makes the HOA part of the plan. We locate the cause on camera before opening any pipe; our drain cleaning page and our sewer repair page describe that work.

A running toilet and your water meter

A worn flapper can leak around the clock so quietly that it goes unheard from the hallway. The tank loses a little, tops itself up, and every top-up passes through the meter. In most of Dana Point the South Coast Water District meter sits in or near the sidewalk under a composite lid, and after 24 hours of nonstop use it shows a dripping-faucet icon. To narrow things down, close the house valve: if the meter keeps moving, the leak is between the meter and the house; if it stops, the leak is indoors, and the toilets are a good first place to check.

You can test a flapper with nothing but a bottle of food dye. Tint the tank water, then leave that toilet alone for about half an hour. If the color has reached the bowl, the flapper is leaking. Repeat it in each bathroom, because flappers fitted at the same time usually wear out at the same time. If yours is one of the roughly 1,700 Dana Point homes kept for occasional use, turn off each toilet's shut-off valve before you leave, so a tired flapper cannot run for weeks with nobody there. Water around the base calls for a different repair; for that one, call at any hour.

Common questions

Toilet Repair & Installation in Dana Point: questions and answers

Is there a simple way to find a leaking flapper?
Yes. Put a few drops of food dye in the tank, leave the handle alone for half an hour or so, then look in the bowl. Tinted water in the bowl is water that slipped past the flapper, and your meter has been counting it.
Is a rocking toilet something to worry about?
Yes, more than most people assume. Each rock loosens the wax ring, and a ring that has failed lets a little waste water out at every flush. Months can go by before a stain gives it away, and by then the subfloor may already be soft. Get the toilet pulled and reset while the floor is still sound.
When is a new toilet better than a repair?
Replace it if the porcelain is cracked, if it routinely takes two flushes, if it is an original that uses more than 1.6 gallons each time, or if someone at home needs a taller seat. Short of that, a rebuilt tank usually brings an old toilet back.
Is one trip usually enough?
Usually, yes. The plumber arrives with the usual wear parts on hand: wax rings and closet bolts for the base, flappers and fill valves for the tank, a shut-off for the wall. Nothing is unbolted until the price is in writing and you have said yes.

Plumbing emergency

Call any hour, any day.

When water is spreading, the first move is the main valve to the house, or the one at the meter. Then dial and stay on the line: we tell you what to do next while a plumber starts toward you from Dana Point.

Answered 24/7

(949) 620-1225

C-36 Plumbing · CSLB #1131308 · bond $25,000